## Frequently asked questions

### Can I get started for free?
Absolutely! Tolstoy Shop Videos plan, including Shoppable videos on the Shop app, is free to use indefinitely.

### Can I start a free trial of paid plans?
That's right! You can start a 14-day free trial on the Plus and Max plans. To try the Enterprise plan, contact our Sales team.

### Can I have videos on Shop app for free?
All payments are made via Shopify billing or credit card. For Max and Enterprise accounts, we can issue an invoice with payment via ACH, or wire. Contact our team for more information.

### What are unique impressions?
Views track the number of times your Tolstoy was displayed to unique visitors.

### What happens if I max my unique impressions?
Your videos will continue to run and you will be automatically billed for additional views as detailed on the Plus, Pro, and Max plans.

### What are my payment options?
All payments are made via credit card for the Pro plan. For Business and Enterprise accounts, we can issue an invoice with payment via ACH, or wire. Contact our team for more information.

### Do you have monthly & yearly billing options?
Only for Business and Enterprise accounts. Contact our team for more information.

### Can I cancel or change my subscription?
Yes, you can change or cancel your subscription at any time via your Tolstoy account settings. All premium features will be available within a month from your last payment. If uninstalled through Shopify, your subscription will be canceled immediately.